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[All Life Is Problem Solving] National Governmental Knowledge Management: KM, Adaptation, and ...: Over a period of years it would help us to grow our knowledge about KM and the impact KM activities can have in enhancing performance of the various aspects of knowledge processing - problem seeking, recognition, and formulation, problem solving (knowledge production), and knowledge integration in organizations and in the Government. In short, it would grow our knowledge about how to enhance the Government’s adaptive capacity so that it can cope with the myriad neglected challenges facing the United States.

[MarketingVOX - The Voice of Online Marketing] Commentary: Contact Centers Can Use Social Networking Sites to ...: Contact centers managers should consider innovative ways to use the information from Twitter and Google searches in order to understand customers’ needs more accurately and to discover issues with their customer service, and the products and services they are selling. Contact center staff can use Twitter to provide technical support, advice and product updates, as well as to find out what competitors are doing.

[Creativity Matters] Six ways to make Web 2.0 work - Creativity Matters - The Creative ...: One professional-services firm introduced a wiki-based knowledge-management system, to which employees were expected to contribute, in addition to their daily tasks. Immediately following the launch, a group of enthusiasts used the wikis vigorously, but as time passed they gave the effort less personal time—outside their daily workflow—and participation levels fell.

[Bertrand DUPERRIN's Notepad] Considering the gap between management 2.0 and enterprise 2.0 ...: Last years I slowely slipped from management 2.0 to enterprise 2.0, even if I find it sad that there were so many people to discuss about of make companies use 2.0 tools than people wanting to focus on building a new management framework in which these tools would make sense. But this question is coming back like a boomerang while companies are slowly realizing that small side adjustments won’t be enough to make tools useful and that a systemic overhaul is needed to make tools serve as catalyssts in a new organization model.

[Journal Study] Knowledge Management: KM efforts overlap with Organizational Learning, and may be distinguished from by a greater focus on the management of knowledge as a strategic asset and a focus on encouraging the exchange of knowledge. KM efforts can help individuals .

[Customer Communications Management Community] Mzinga Unveils Industry-Changing Social Learning Suite | Customer ...: The Mzinga Social Learning Suite incorporates a broad range of social technologies into Mzinga’s existing learning development, delivery, and management tools, further amplifying the value of formal learning curricula and also allowing users to interact and share information of their own. The result is a rich, unified learning environment that lets employees, customers, and partners connect with peers, access prescribed learning courses, share resources and expertise, and benefit from the feedback and ideas of others.

[All Life Is Problem Solving] KM 2.0 and Knowledge Management: Part Nineteen: Ray ends his presentation by urging people to “just do it” with respect to E 2.0, and also to “engage in the knowledge management debate.” I have tried to do that in this extensive review of his thinking, because I think it is among the .

[NJSLA - New Jersey Chapter of the Special Libraries Association] NJSLA - New Jersey Chapter of the Special Libraries Association ...: From the home page of Twitter.com: Twitter is a service for friends, family, and co-workers to communicate and stay connected through the exchange of quick, frequent answers to one simple question: What are you doing?

[Recherche appliquée et société] The 2009 International Conference on Artificial Intelligence ICAI ...: O Intelligent web-based business .O Social intelligence (markets and computational societies) O Social impact of AI O Emerging technologies.

[JISC Events Blog] Places still left at JISC Conference 2009 FREE Preconference ...: For students, practitioners, managers and policy makers alike, the implications are enormous as all come to terms with the impact of new, exciting, but also challenging, technologies and attempt to harness them for the benefit of learning, teaching and research.As part of its ”˜Student experiences of technology’ campaign, JISC will be hosting a special ”˜Question Time’ debate session at its annual conference in Edinburgh on the 23rd March. The session will be hosted by Guardian Education’s editor Donald MacLeod, and will bring together an expert panel with a range of perspectives on the implications of new technologies for higher education institutions in the UK.

[NJSLA - New Jersey Chapter of the Special Libraries Association] NJSLA - New Jersey Chapter of the Special Libraries Association ...: The free programming encompasses all non-certificate online courses that are part of SLA’s Click University, including programs such as Click U twice-monthly Webinars, the SLA Online Libraries and Click U Replays. Also available to members as part of their membership dues are execuBooks, recorded Annual Conference continuing education courses, 23 Things, the SLA Innovation Lab and SLA Leadership Training.

[Socialutions] How Many Experts? | Socialutions: There are subject matter experts in SEO, Blog platforms, RSS, Widgets, Communities, Networks and the list goes on and on. There are even firms offering to set up a blogging platform within your existing web site and bring you bloggers to populate it.

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