E-Business Library > Retrospective on KM and the Impact of Web 2.0
[Wirearchy] Today there is rapidly growing awareness that the Web will play a major, if not dominant, role in the use of information technology by organizations small and large, whether through upgrading to the latest versions of major ERP systems that incorporate social software and collaboration capabilities and a range of useful widgets and plug-ins, or through wider adoption of SaaS or a make-over of an enterprise’s work systems to incorporate collaborative platforms and capabilities. Increasingly, changes to functionality, systems integration and IT architecture will need to be built around both individual and group cognitive and interactive styles and needs as well as the enterprise’s business process requirements
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