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 [Gudjon\'s Blog] Capitalizing knowledge: Knowledge management, corporate culture and all forms of increased productivity have interested me greatly for years. I think these themes are some of my core driving forces when it comes to my interest in executing new ideas with talented people.

 [News PRNN] Iasta Announces Publication of eSourcing Handbook: By mixing factual and informative wiki articles with blog entries and new original content, the e-Sourcing Handbook brings together an unprecedented amount of valuable information. The juxtaposition of these enables the reader to see the intersection of information and evangelism.

[Anderson Analytics - Information Advantage] Text Analytics News, E-roundtable Discussion: So, any company, across any industry including the public sector, who wants to derive better knowledge of their employees, customers or constituents can reap great rewards from using Text Analytics to improve business processes and customer satisfaction. For instance, Nucleus Research, a leading IT research analyst firm, found that text mining technology can reduce customer churn by more than 50 percent when properly implemented as part of an overall customer satisfaction strategy.

 [evergance Blog] SSPA Best Practices 2008 - Our Impressions: as for RCA, I agree that is overdue — it is interesting how the most common, and simple, things take longer to take a hold.

 [Exploratory] Learning in project teams: analysis: fact-based analysis, testing potential options. I’ve found using a structured process works best here - capture: documenting decisions, processes, meetings using photos, recordings, wikis, blogs and (even) reports ...

[Gagan Kaul Blog] Competitive Intelligence - The New Strategy Driver: With the advent of Web 2.0, corporate blogging and company wikis have dominated the enterprise information framework discussions. I have often wondered how much resources companies deploy to understand their external environment - the key factor for their very survival in the business ecosystem.

 [Library clips] K-flow: This really hones into a post I published on knowledge visibility, and how collaboration is different than emergence. Blogs and wikis can substitute email and Document Management Systems for certain types of processes and communications .

 [Search and Textmining] [SIG-IRList] CfP deadline extended to May 16: "Knowledge ...: engineering, knowledge management and information sciences. The main topics of interest for this workshop include, but are not limited to: - Knowledge discovery and mining on the social web - Text-extraction and understanding on the .

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