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 [MBN: The Monte Bubbles Network: Your news source on the web] Financial & Business News: Since deploying the solution in January 2006, MoveOnIn has seen a reduction in its volume of customer service requests by 50%, created service continuity across multiple departments, tracked and reported on support trends and metrics, and offered value-added services to customers. "Using Parature's Customer Support Solution makes much better sense for our business than using email or other outdated methods, particularly as it not only improves the quality of service we provide to our customers, but it enables us to directly impact our bottom line through value-added services that customers can opt to pay for,"

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