E-Business Library: Knowledge management = Change management ?

E-Business Library > Knowledge management = Change management ?

[Mixotricha] today I read a “position paper” : “On doing knowledge management” by Joseph Firestone. He starts by saying that nobody knows what KM is.

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[Cognitive Edge] Wave-particle duality: Now reading the Joe/Mark piece again from this perspective was interesting. My original article (Complex Acts of Knowing introduced the Cynefin framework and argued that we needed to understand that different approaches to knowledge management, communities etc applied depending on the context and that it was a mistake to argue for one approach over another without first developing an understanding of the nature of the system. I also argued for a recognition that We always know more than we can say and we can always say more than we can write down was key to KM and that we had to learn to handle narrative and experience as much as we handled content and information centric views. I have developed this substantially since, not least in Software (SenseMaker).

[Green Chameleon] Blog>> Wisdom Management: The actKM community has been debating whether it’s time to extend knowledge management into wisdom management. The great and the good have waded in. Joe Firestone thinks the definitional ambiguities of KM would be far exceeded by the ...

[Sims Learning Connections] Traveling in circles: As I mentioned in earlier posts this month and at the Boston KM Forum KM 2.0 symposium, I’ve been putting some time into reading Joseph Firestone and Mark McElroy’s knowledge management writing. Highly recommended, although occasionally .

[Enlightened tradition] Defining KM: In an earlier post, I mentioned Joe Firestone’s insistence that we define knowledge management. The ”˜defining KM’ meme is currently a hot topic.

[Sims Learning Connections] 43 knowledge management definitions - and counting”¦: Additionally, pulling together the above has motivated me to start a reading queue of recently published knowledge management books and articles. With all my immersion in the learning and development discipline the past two+ years, I’d drifted away from the KM literature.

[Enlightened tradition] Critical thinking about KM: The article takes as its starting point a dispute on the ActKM list about the meaning of knowledge management. More specifically, it is driven by Joe’s frustration at the lack of agreement on what KM is:

[Knowledge Management News & Resources] Knowledge Management Research & Practice, 6 (1), 2008: How metaphors direct our efforts to manage knowledge in organisations 5-12 Daniel G Andriessen On doing knowledge management 13-22 Joseph M Firestone Implicit knowledge 23-25 Carl Frappaolo Back to the future for KM: the case for .

[Dove Lane] KM Definitions ”” Another Point of View: KM thought leader Joe Firestone responded to the challenge with this thoughtful message that highlights why creating a definition is so difficult (reprinted with permission):. “One can, of course, say what Knowledge Management is about .

[Its all about KM] ROI for Knowledge Management, Continued”¦..: Finally, I’ll point out that the issue of ROI is also not a straightforward one because of the issue of monetary ROI versus ROI in terms of values. We know that the relationship between money and value is a non-linear one so that, in general, a person’s first $1,000 units of currency are worth far more than the same person’s last $1,000 units when that person has become a billionaire (at least relative to the person).

[Anecdote] Rebuilding a community of practice: Mark contacted Patrick Lambe, Jerry Ash (AOK), Dave Snowden, Joe Firestone, David Gurteen and many others. We tried to get in contact with everyone we knew in the community of practice and knowledge management discipline who might help out.