E-Business Library > Getting Your Money's Worth Out of KM

Above and Beyond KMhttp://aboveandbeyondkm.blogspot.com/2008/05/getting-your-moneys-worth-out-of-km.html [Above and Beyond KM] Lately I've been thinking about whether law firms value knowledge management and how to measure knowledge management ROI. The underlying concern is that law firms don't know how to measure and value knowledge management activities.

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E-Business Library[E-Business Library] Measuring Knowledge Management ROI: And, it sums up so much of what passes for measuring the Return on Investment (ROI) of knowledge management. All too often knowledge managers report on their level of activity because that is concrete, .

Malloryfranklin's Webloghttp://malloryfranklin.wordpress.com/2008/04/04/swiss-faculty-co-lead-certified-knowledge-management-training/ [Malloryfranklin's Weblog] Swiss Faculty co-lead Certified Knowledge Management Training: 1 December 2006.  The training will be jointly led for the first time by Swiss faculty who bring their own extensive experience of knowledge management and European practice to enrich the quality of the learning program. 

Comments for elsua: The Knowledge Management Bloghttp://networking.ittoolbox.com/r/rss.asp?url=http://blogs.ittoolbox.com/km/elsua/archives/giving-up-on-work-email-status-report-on-week-8-23583#2020541 [Comments for elsua: The Knowledge Management Blog] Comment by Samuel on Giving up on Work e-mail - Status Report on ...: And for pointing us to the interesting slides! Could you elaborate on how much time you spend on your social media tools compared to your email?

John Chmaj's KM Webloghttp://jchmaj.wordpress.com/2008/04/14/value-measures-for-knowledge-management-we%E2%80%99re-missing-the-point/ [John Chmaj's KM Weblog] Value Measures for Knowledge Management: We’re Missing the Point!: Even with the elaborate ROI and business case studies done routinely for technology purchases and program justifications, once the program is brought online few if any resources, processes, or focal measures are put into place to create and evolve visibility into what’s happening as a result of improved knowledge creation, structuring and/or delivery.

DailyDossier Bloghttp://www.dailydossier.com/index.php?itemid=274 [DailyDossier Blog] Knowledge Management (KM) is more than reshuffling the org chart ...: While both theories have their merits and promote systems’ approach to KM, Senge’s learning organization shows an appreciation for the notion that every aspect of the organization is interrelated and everyone has a vested interest in sharing knowledge. Davenport & Prusak believes that individual negotiate the value of knowledge based on the ROI they believe can be obtained in the “knowledge market place”.

ELSUA ~ A KM Blog by Luis Suarez[ELSUA ~ A KM Blog by Luis Suarez] Case Study Using Wiki and Social Software in the Enterprise ...: Openness, Progress Reports, Knowledge Sharing, KM, Knowledge Management, Collaboration 2.0, Communication, Jon Mell, Trovus, Wikis, ROI, Return On Investment, Business Case, Case Study, Enterprise Adoption, Social Software Adoption, .

LawyerKM :: Knowledge Management & Technology for Lawyers and Law Firmshttp://lawyerkm.wordpress.com/2008/03/03/enterprise-search-summit-may-19-21-2008-knowledge-management/ [LawyerKM :: Knowledge Management & Technology for Lawyers and Law Firms] Enterprise Search Summit - May 19-21, 2008 | Knowledge Management: Ron at Strategic Legal Technology and Doug at KM Space both reported that it was identified it as one of the top priorities for law firm knowledge management in 2008. What better reason to go to the Enterprise Search Summit this May in .

TakingAIIM[TakingAIIM] aiimQ&A: Market IQ on Enterprise 2.0: (The complexity of implementation and cost typically kept experiments from occurring.)  This allows groups within in the organization to develop solutions that can serve as proof of concept, real-life in context examples of how the technology can foster or facilitate real benefit and impact on the organization. 

Knowledge Jolt with Jack (comment-extended feed)http://blog.jackvinson.com/archives/2008/04/07/km_chicago_knowledgecentered_support.html [Knowledge Jolt with Jack (comment-extended feed)] KM Chicago: Knowledge-centered support: InQuira's Tom Melzl will provide a brief introduction to KCS and apply specific aspects of the KCS operational model to metrics using real life business scenarios. Tom will also speak to tracking ROI and provide information on some companies that have delivered significant ROIs by following Knowledge Management best practices.

eVergance Bloghttp://evergance.wordpress.com/2008/04/16/value-measures-for-knowledge-management-we%E2%80%99re-missing-the-point/ [eVergance Blog] Value Measures for Knowledge Management: We’re Missing the Point!: Even with the elaborate ROI and business case studies done routinely for technology purchases and program justifications, once the program is brought online few if any resources, processes, or focal measures are put into place to create and evolve visibility into what’s happening as a result of improved knowledge creation, structuring and/or delivery.

ELSUA ~ A KM Blog by Luis Suarez[ELSUA ~ A KM Blog by Luis Suarez] Giving up on Work e-mail - Status Report on Week 7: At this very moment I am putting together a draft blog post that I will share this coming week on what that approach is like and how I have been using it for the last few months with an incredibly good success rate. It is probably not as controversial as my fighting work related e-mail.

McGee's Musingshttp://www.mcgeesmusings.net/2008/02/04/prusak-on-knowledge-community-and-dunbars-number/ [McGee's Musings] Prusak on Knowledge, Community, and Dunbar’s Number: To IBM’s great disappointment, Larry isn’t keen on document management as a path to better knowledge and he’s pretty skeptical about the value of technology tools to nurture communities. I think he finds much of the money poured into formal knowledge management systems wasted.

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