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[PR Hub] Empolis and Attensity are Among "KMWorld's 100 Companies That ...: KAISERSLAUTERN, Germany - - New Add-on-Module Provides a "360 Degree View" of Valuable Customer InformationEmpolis, an Attensity Group Company and the leading provider of semantic applications for processing unstructured data, has expanded its solution portfolio with a social media monitoring and analysis application called "Attensity Cloud", powered by Radian6. Attensity Cloud supplements the award-winning Empolis solutions "E-Service" and "Research & Discovery" by providing the ability to analyze customer conversations in social media like web forums, blogs, wikis, micro-blogs such as Twitter or Facebook, LinkedIn and Xing and customer portals such as Epinions.com(TM) and many others, to use that information to improve customer service and provide deeper research insights.

[Your Story] AUO to Reduce Carbon Footprint for an All-New Low-Carbon Lifestyle ...: Tel: +886-3-5008800 x3211 Fax: +886-3-5772730 Email: yawen.hsiao@auo.com .Empolis and Attensity are Among "KMWorld's 100 Companies That Matter in Knowledge Management" · VanceInfo Reports Record Results for the Fourth Quarter 2009 and Full Year 2009 · Virgin Media Selects Brightcove Platform for Online Video · Saffron Digital Launches .

[PR Hub] Empolis Expands its Solution Portfolio With “Attensity Cloud”: GÜTERSLOH and KARLSRUHE, Germany and PALO ALTO, California - The Combination of Three Companies in the Field of Semantic Technologies Results in the Formation of a Global Market Leader That Offers a Portfolio of Complementary Products and Services and Produces Transatlantic Synergies for Growth in the Software Market for Unstructured InformationEmpolis GmbH (Gütersloh), former arvato-Bertelsmann subsidiary, Attensity Corporation (Palo Alto, Calif., USA) and Living-e AG (Karlsruhe) today announced they have united to form the Attensity Group. This move makes Attensity Group a worldwide market leader in the field of semantic technologies.

[Your Story] Chicago's "Aqua" Selected as 2009 Skyscraper of the Year | Press ...: Empolis and Attensity are Among "KMWorld's 100 Companies That Matter in Knowledge Management" PR Newswire KAISERSLAUTERN, Germany, February 25, 2010. KAISERSLAUTERN, Germany, February .

[KMWorld RSS Feeds : Research Center: E-mail Management] Mark Logic and Empolis partner: KMWorld: The deal also calls for embedding the server in Empolis' Service Lifecycle Suite, a knowledge management solution designed to enable service representatives to locate the correct response to specific customer questions as quickly as possible. Empolis says its existing and future customers will now be able to leverage the robust capabilities and performance of MarkLogic Server to dynamically assemble and deliver targeted personalized technical documentation, providing just the right amount of information to each user at the time it is needed and in a preferred format, says Empolis.

[Ragsdale's Eye on Service] Empolis Brings Context to eService with Information Logistics ...: Decisioning engine.  With a drag and drop interface for building decision trees, Empolis helps guide agents through problem diagnostics.  But here’s the really cool part:  leveraging the search engine to pull in customer data from across the enterprise, any question in the decision tree that can be answered with data from any enterprise system is automatically populated, cutting the number of questions the agent has to ask.  For example, if the decisioning engine wants to know the product version and OS, and this data is listed in a CRM system, those questions are authomatically populated and skipped. For companies who have invested in creating a full 360 view of the customer, agent talk time can be dramatically reduced.

[PR Hub] Attensity Group Launches Global Partner Network: GÜTERSLOH and KARLSRUHE, Germany and PALO ALTO, California - The Combination of Three Companies in the Field of Semantic Technologies Results in the Formation of a Global Market Leader That Offers a Portfolio of Complementary Products and Services and Produces Transatlantic Synergies for Growth in the Software Market for Unstructured InformationEmpolis GmbH (Gütersloh), former arvato-Bertelsmann subsidiary, Attensity Corporation (Palo Alto, Calif., USA) and Living-e AG (Karlsruhe) today announced they have united to form the Attensity Group. This move makes Attensity Group a worldwide market leader in the field of semantic technologies.

[Software Research and the Industry] Collaboration and Knowledge Sharing in Software Development Teams ...: Although the body of research is growing, it is often scattered across different communities such as Software Engineering, Computer-Supported Collaborative Work (CSCW) and Knowledge Management.

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