E-Business Library > Deloitte & Touche/P&AB Weight In With Data Privacy Survey

[Call Center CRM News Blog] Sixty-seven percent of respondents have decided not to register at a website or shop online because they found the privacy policy too complicated or unclear. If the data is projected to reflect the U.S. population, then more than 140 million U.S. adults have decided not to purchase something from a company and some 109 million online adult consumers say they have decided not to register at a website or shop online.

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